Privacy Policy

Effective Date: January 1, 2024
This Privacy Policy outlines how The Digital Diplomat LLC (“Company,” “we,” or “us”) collects, uses, and protects your personal information when you access our websites, https://thedigitaldiplomat.com/ and https://thedigitaldiplomat.com/desk/ (collectively, the “Websites”), or engage with our consulting, coaching, and educational services. This policy complies with the Michigan Consumer Protection Act and applicable U.S. privacy laws.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information:
- Name, email address, phone number, mailing address, and company name when you sign up or register for services
- Payment information (processed through third-party payment processors)
Usage Data:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on the Websites, and interaction data
Communication Data:
- Emails, messages, and other correspondence between you and the Company

2. How We Use Your Information

We use the collected information for the following purposes:

To provide consulting, coaching, and educational services
To process transactions and manage your account
To communicate with you regarding updates, new services, or promotions
To improve the performance and usability of our Websites
To comply with legal obligations and prevent fraudulent activities

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With third-party vendors to process payments, manage data, or provide website analytics
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Storage and Security

We implement reasonable technical, physical, and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

As a Michigan resident, you have certain rights regarding your personal information:

Access and Correction: You may request access to your personal data or ask for corrections if it is inaccurate or incomplete.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications.
Data Deletion: You may request that we delete your personal information, subject to legal or business retention requirements.
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

6. Third-Party Links

Our Websites may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Websites and analyze user activity. You may control cookies through your browser settings; however, disabling cookies may limit some functionality of the Websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that personal data from a child under 18 has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on our Websites and updating the effective date. Continued use of our services after changes are made constitutes acceptance of the revised policy.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Michigan, without regard to conflict of law principles. Any disputes relating to this policy shall be resolved exclusively in the courts located in Michigan.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

The Digital Diplomat LLC
11000 W McNichols Rs. Suite 323 #1461 Detroit, MI 48221
[email protected]